Shipping & Returns

Effective Date: December 13, 2018

At Forward Auto Sales, our Shipping & Returns Policy is designed to provide clarity on how vehicles are delivered and our return policies.

Shipping Options: Forward Auto Sales does not directly ship vehicles. However, we work with trusted third-party shipping companies to help facilitate delivery to your location.
Customer Responsibility: Customers are responsible for arranging and covering all shipping costs, including any additional fees (e.g., customs or import fees, if applicable).
Shipping Process:
- Once your vehicle purchase is complete, our team will provide you with details about third-party shipping options.
- You may contact the third-party company directly to finalize shipping arrangements.
- Our team can assist with coordinating vehicle release and documentation for shipping purposes.
- Estimated Delivery Times: Delivery timelines depend on the third-party shipping provider and the destination. Forward Auto Sales does not guarantee delivery dates.
- Shipping Insurance: Third-party shippers may offer insurance options for your vehicle during transit. It is the customer’s responsibility to ensure appropriate coverage is secured.

No Returns: All vehicle sales at Forward Auto Sales are final, and we do not accept returns, exchanges, or cancellations once the purchase is completed.
Inspection and Test Drive: To ensure satisfaction, customers are encouraged to inspect and test drive the vehicle thoroughly before completing their purchase.

If you have questions about shipping or need assistance connecting with third-party shippers, please contact us at:

120 Whitmore Road, Vaughan, ON, L4L 6A3

Forward Auto Sales: Helping You Drive Forward!